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How to turn off the existing Junk mail filter in Outlook, Windows Mail, and Windows Live Mail

Issue:

 

Running more than one spam filter at a time can cause both filters to become ineffective, thus it is only necessary to run Cloudmark’s filter. To disable the Junk filter, follow the instructions below:

Solution:

To turn off Junk filtering in Outlook, Windows Mail, and Windows Live Mail:

For Outlook 2010:

  1. Click on the Home tab.
  2. In the "Delete" section of the task bar, click on the "Junk" icon.
  3. From the drop down menu, select "Junk mail options." 
  4. Select "No automatic filtering."
  5. Click "Apply" then "OK." 

For Outlook:

  1. Open Outlook.
  2. Click on the Tools menu.
  3. Choose Options from the drop-down menu.
  4. Click the Preferences tab on the window that appears.
  5. Under "E-mail", click the Junk E-mail button.
  6. Choose "No Automatic Filtering", then click Apply, then OK to accept the change.
  7. Restart Outlook.

For Windows Mail:

  1. Open Windows Mail.
  2. Click on the Tools menu
  3. Choose Junk E-mail Options from the drop-down menu.
  4. Click the Options tab on the window that appears.
  5. Choose "No Automatic Filtering" then click Apply, then OK to accept the change.
  6. Restart Windows Mail.

For Windows Live Mail:

  1. Open Windows Live Mail.
  2. Click the Actions menu.
  3. Choose Junk e-mail, then safety options from the drop-down menu.
  4. Choose "No Automatic Filtering" then click Apply, then OK to accept the change.
  5. Restart Windows Live Mail.

Last updated: 12/13/12