Knowledge Base Article

My free trial is over. How do I subscribe?

Issue:

Before your free trial ends, you will be prompted to purchase a subscription in order to continue protecting your mailbox from spam, phishing, and email-borne viruses. You can subscribe at any time without losing any of your free trials days.

This article explains how to purchase a single subscription. If you want to purchase multiple subscriptions, or if you already have an activation code, see one of the related topics below:

Solution:

How to subscribe

  1. In the Cloudmark Desktop toolbar, open the Cloudmark menu.
  2. Select Subscribe Now!
    Show me:

    The Subscribe window appears.

  3. Click the Yes, Subscribe! button.

    The User Information window appears.

  4. Enter your name.
  5. Enter your email address (twice).

    Entering your email address twice ensures that you've entered it correctly.

  6. Choose a password and enter it (twice).

    Create a password that is at least five characters long. For the best security, use a password that combines upper- and lower-case letters with numbers or symbols. Do not use a password that is easily guessed by others, such as your birthday or a pet's name.

  7. Click Continue.

    The Billing Information window appears:

  8. Select a payment method.

    If you select Credit Card, enter your credit card information. If you have a PROMO code or a referral code, enter it on this screen.

  9. Click Purchase.

    An order confirmation appears.

Keywords

trial, subscribe, pay, order, expire, 15, fifteen, purchase

Last updated: 2009-03-05 16:17:32