Knowledge Base Article

I am continually asked whether I want to transfer my subscription to this computer.

Issue:

On Windows 2000, Cloudmark Desktop for Mozilla Thunderbird may ask you each time you log in whether you want to transfer your subscription to this computer. This is caused by a missing file in Windows 2000.

To resolve this problem, download and install Service Pack 4 (SP4) for Windows 2000 from the Microsoft Support site:

http://www.microsoft.com/downloads/details.aspx?FamilyID=dc27b8c6-2a5a-4399-ad3d-4a97a25f41d9&displaylang=en

Cloudmark is researching a possible solution for this issue. If this article does not resolve your problem, please enter a request for help.

Solution:

Keywords

dialog, subscription, computer, bill, account, transfer

Last updated: 2010-08-24 17:15:28

Applies To:

Thunderbird - Windows