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Using the Approved Senders list

The Approved Senders list is a list of senders whose messages to you are never filtered. All messages from these senders go straight to your regular email folders and will never be diverted to your spam folder. This option is useful for messages that could be mistaken for spam, such as electronic newsletters, or offers from merchants of whom you are a regular customer.

Keep in mind that spam messages can be "spoofed", that is, they can be made to appear as if they originate from a legitimate email address instead of the spammer's true email address. If a spammer spoofs messages from an address in your Approved Senders list, then Cloudmark DesktopOne will not block the message. Use the Approved Senders list sparingly.