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Upgrading from Cloudmark Desktop to Cloudmark DesktopOne

Cloudmark Desktop is a legacy product. Cloudmark recommends upgrading to Cloudmark DesktopOne for the best possible email filtering.

  • If you already have a Cloudmark subscription, it will be preserved when you upgrade and Cloudmark DesktopOne will run in Pro mode. You can also use your old Cloudmark login and password to access My Cloudmark.
  • If you upgrade from a free trial version of Cloudmark Desktop, then Cloudmark DesktopOne will run in Basic mode.

To upgrade from Cloudmark Desktop to Cloudmark DesktopOne, you must first uninstall Cloudmark Desktop. See Uninstalling Cloudmark DesktopOne.