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Automatically scanning for spam and phishing

Cloudmark DesktopOne can automatically filter incoming email before it appears in your email folders. When it finds spam or phishing on its way to your mailbox, it sends those messages to your spam folder. Spam and phishing messages that are caught during automatic filtering will not appear in your regular email folders.

When you use DesktopOne in basic mode, it automatically filters one email account at a time. You can select the account you want to scan. See Selecting an email account for filtering. If you upgrade to Pro Mode, you can automatically scan multiple email accounts. See Basic Mode and Pro Mode.

For any email account that is configured in the Accounts window, you can start or stop automatic filtering at any time:

How to start or stop automatic filtering

  1. Open the Accounts window.

    See Using the Accounts window.

  2. Next to any email account, click >the On/Off switch to turn filtering on or off.