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Supported Email Clients

  • Microsoft Outlook
  • Microsoft Windows Mail
  • Mozilla Thunderbird
  • Microsoft Outlook Express
  • Microsoft Outlook 2011
  • Mail

Version details: Outlook 2003/2007/2010/2013, Windows Mail (Windows Vista), Outlook Express, Thunderbird 3.0 or higher, IMAP/POP, Outlook 2011 for Mac, Apple Mail. Supported versions of Outlook 2010/2013: Office Home and Business/Professional (installed from a DVD/CD) 32-bit, 64-bit.

Windows System Requirements

  • Windows 8
  • Windows 7
  • Windows Vista, running SP2 or higher
  • Either .NET Framework 2.0 or .NET Framework 4.0
  • Windows XP, running SP3 (32-bit only) or higher, and .NET Framework 2.0
  • For Outlook 2010/2013, you must be running the .NET Framework 4.0
  • Supported versions of Outlook 2010/2013: Office Home & Business (installed from a DVD/CD) 32-bit, Professional (installed from a DVD/CD) 32-bit, 64-bit

Windows Release notes

Version: Cloudmark DesktopOne v1.4.0

DesktopOne 1.4 provides support for Outlook 2013 and Windows 8
Fixed issue with Trust Address Book in Thunderbird scanner not working
DesktopOne now works with .NET Framework either 4.0 or 2.0

Mac System Requirements

Intel-based Mac running one of the following operating systems:

  • Snow Leopard 10.6.7 or later
  • Lion 10.7.4 or later
  • Mountain Lion 10.8

Mac Release Notes

Basic

Live scanning:
Live scanning of incoming emails as they arrive in the supported email clients
Live scanning is limited to one folder in one email client for Cloudmark DesktopOne Basic
Pro users can scan unlimited folders
Approved Senders list:
Messages from senders in this list will not be filtered as spam
Quick access to settings:
Cloudmark DesktopOne places an icon in the system menu bar for quick access to account preferences, help, and scanning status

Toolbar

Block
Report false negatives to Cloudmark and move them to the Spam folder
Unblock
Report false positives to Cloudmark and move them out of the Spam folder

The toolbar will appear in the email client only after a corresponding email account is added to Cloudmark DesktopOne. Toolbars are deployed into the client dynamically at runtime so email client restart is not required.

Pro

On-demand scanning:
More flexibility in determining when messages are scanned for spam. Just select one of the following commands from the Cloudmark menu:
  • Scan Folder Now
  • Scan Selected Messages
Filtering for multiple folders and email accounts:
Automatically filter multiple email folders within integrated email clients, and filter multiple email addresses
Trust your email local address books and contacts:
Pro users can have Cloudmark DesktopOne trust everyone in their local address books and contacts list with one click
Automatically clean up the Spam folder:
Set Cloudmark DesktopOne to automatically delete the contents of the Spam folder at scheduled intervals

To get Pro features, upgrade to Cloudmark DesktopOne Pro by purchasing an annual subscription to Cloudmark services. To activate Pro, select Subscription from Cloudmark DesktopOne menu, enter the activation code and click Activate button.

Legacy license from Cloudmark Desktop for Mozilla Thunderbird v1.0 for Mac will not be migrated.