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Supported Email Clients

  • Microsoft Outlook
  • Microsoft Windows Mail
  • Mozilla Thunderbird
  • Microsoft Outlook Express
  • Microsoft Outlook 2011
  • Mail

Version details: Outlook 2003/2007/2010/2013, Windows Mail (Windows Vista), Outlook Express, Thunderbird 3.0 or higher (17 or higher for Mac), IMAP/POP, Outlook 2011 for Mac, Apple Mail. Supported versions of Outlook 2010/2013: Office Home and Business/Professional (installed from a DVD/CD) 32-bit, 64-bit.

Windows System Requirements

  • Windows 8
  • Windows 7
  • Windows Vista, running SP2 or higher
  • Either .NET Framework 2.0 or .NET Framework 4.0
  • Windows XP, running SP3 (32-bit only) or higher, and .NET Framework 2.0
  • For Outlook 2010/2013, you must be running the .NET Framework 4.0
  • Supported versions of Outlook 2010/2013: Office Home & Business (installed from a DVD/CD) 32-bit, Professional (installed from a DVD/CD) 32-bit, 64-bit

Windows Release notes

Version: Cloudmark DesktopOne v1.4.0

DesktopOne 1.4 provides support for Outlook 2013 and Windows 8
Fixed issue with Trust Address Book in Thunderbird scanner not working
DesktopOne now works with .NET Framework either 4.0 or 2.0

Mac System Requirements

Intel-based Mac running one of the following operating systems:
Snow Leopard 10.6.7 or later
Lion 10.7.4 or later
Mountain Lion 10.8
Supported email clients:
Mail
Outlook 2011
Thunderbird 17.0 or newer

Mac Release Notes

Support for Mozilla Thunderbird (v 17.0 or newer)
UI improvements:
Outlook ribbon has DesktopOne button
Installer-style UI for the Uninstaller/CS Tool
New options:
Use system defined web-proxy when connecting to Cloudmark backend
option to start Cloudmark DesktopOne when user logs in.
Stability and performance improvements.

To get Pro features, upgrade to Cloudmark DesktopOne Pro by purchasing an annual subscription to Cloudmark services. To activate Pro, select Subscription from Cloudmark DesktopOne menu, enter the activation code and click Activate button.

Legacy license from Cloudmark Desktop for Mozilla Thunderbird v1.0 for Mac will not be migrated.